Tuesday, 26 October 2010

Mayfield Road ATM to go as well

In a post at the end of September I noted the immanent closure of the Mayfield Road branch of the Bank of Scotland.  The increase in online and telephone banking is a trend which is leading to the reduction in branches.  

In a reply to my letter of enquiry, the Assistant  Manager of the Bank's media team notes that there are 20 ATMs within one mile of the branch.
". . . many customers are increasingly dealing with their day to day banking needs using non-branch channels, namely, Bank of Scotland internet and telephone banking.  This trend is a major reason for the smaller number of customers visiting us face to face and is a trend that every retailer operating from the High Street is experiencing.

"It is our intention . . . to explain the rationale for the changes and also to ensure that anyone using this branch is aware of the full range of services on offer nearby.  We will not be retaining the ATM.  However, there are 20 ATMs within one mile of the branch.  Customers of Mayfielduse the local post office where they can also draw cash over the counter.Customers of Mayfield Road can also use the local post office where they c"an also draw cash over the counter."

The nearest post offices are in Salisbury Place and Blackford Avenue.

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