Monday, 9 September 2013

Quality of service survey

Known as the Edinburgh people's survey, interviewers will be in neighbourhoods across the city asking what residents think about local services and the city.

Each year the Council asks a representative sample of 5,000 randomly selected residents for their views on a diverse range of services, contacts with the Council and what our priorities should be to improve the quality of life in Edinburgh. The survey is one of the main ways the Council uses to hear what people think and we use it to measure our performance.

The survey will take place from late September into early November and during this time interviewers will be in busy streets and going door to door. All interviewers are employed by the independent market research agency Research Resource who are conducting this survey for the Council. Interviewers will carry photographic identification and a letter from the Council and the police are notified when they are working in a neighbourhood.


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